The information in this article applies to:
The following is the text of the Microsoft Mail Remote for Windows README.TXT file:
This document contains important information that supplements the
documentation and online help for Microsoft Mail Remote for Windows,
version 3.2.
This document covers the following topics: Section 1: Mail
Section 2: Mail Remote Driver
Section 3: AT&T Mail Driver
=================
SECTION 1 : MAILA. RECOVERING FROM MISTYPING YOUR PASSWORD THE FIRST TIMEIf you mistype your password when signing in for the first time, you need to delete the message file (.MMF) and try again. If you are using the Mail Remote driver, delete the file [windows_directory]\MSMAIL.MMF. If you are using the AT&T driver, delete the file [windows_directory]\MS_ATT.MMF.B. PASSWORD PROBLEMS AND SWITCHING MAIL DRIVERSWhen using AT&T, the password for your .MMF file must be the same as the primary AT&T password. Do not change this password without first requesting a new password from AT&T. If you are using the Mail Remote driver, the password is the same as the password set for the .MMF file. For the LAN driver, the password must be the same as the mailbox postoffice password.C. DO NOT EXPORT DIRECTLY TO A TRANSPORT MESSAGE FILEDo not use the Export command on the File menu to copy folders between the primary transport message files (e.g. MSMAIL.MMF and MS_ATT.MMF). If you do, the Personal Address Book (PAB) is cleared in the destination message file. The PAB associated with the current driver is copied to the destination message file.D. SETTING UP MAIL REMOTE ACROSS A NETWORKYou can set up Mail Remote across a network by copying Disk 1 to a directory called \DISK1, Disk 2 to \DISK2, and Disk 3 to \DISK3. Then run SETUP.EXE, located in the \DISK1 directory.E. MULTIPLE MSMAIL.INI FILESDo not store an MSMAIL.INI file in the same directory as the MSMAIL.EXE file unless you use the Windows directory. If you store these files in the same directory (other than the Windows directory), Mail will not find the correct INI settings.F. LAN CARD INSTALLATIONIf you're running MS-DOS and have a LAN card installed, it's best not to configure it to use IRQ2. Instead, use IRQ5 to avoid losing serial port interrupts.G. MAIL AND SHARE.EXEIf your message file (.MMF) is on your local hard disk, you must run SHARE.EXE before starting Windows and running Microsoft Mail for Windows. If you don't, Mail will not start, and the file that contains your messages might be accessed by other mail-related applications. SHARE.EXE enables each program that accesses your messages to lock portions of the file and protect the other mail-related applications from overwriting information in the file.If you are running Mail in Windows for Workgroups version 3.1 in 386-enhanced mode, VSHARE.386 is loaded automatically. SHARE.EXE is not needed. Setup installs SHARE.EXE if it detects that it is needed. You need to restart your computer for it to take effect. H. ENTERING ADDRESSES DIRECTLY ON THE TO: LINETo enter addresses directly on the TO: line without first adding them to the PAB, enclose the address in square brackets. For example, type [MS:network/postoffice/user] to send mail to a Microsoft Mail user. Type [AT&T:!user] to send mail to an AT&T user.I. INSTALLING OVER ANOTHER COPY OF THE WINDOWS MAIL CLIENTInstalling Mail Remote over version 3.0 of Microsoft Mail for Windows replaces the version 3.0 Help file and removes all embedded Help links to the Demos. To prevent this, rename the MSMAIL.HLP file before you install Mail Remote, and restore it after installation.If you install Mail Remote over Microsoft Mail for Windows, the current mail driver does not change. To change to the Mail Remote driver, use the Microsoft Mail System Selector. J. USING MAIL REMOTE WITH SCHEDULE+When your computer is disconnected from the LAN, you cannot initiate a meeting request with Schedule+. You can receive and respond to meeting requests but they will not be automatically booked in your calendar file. If you use the Schedule+ Reminder utility with multiple mail drivers, you may be prompted twice to sign in.=============================== SECTION 2 : MAIL REMOTE DRIVERA. USING EXTENDED CHARACTERS IN SCRIPTSIf you want to use extended characters in scripts, you must use a Windows text editor (for example, Notepad) to enter ANSI characters. If you use an MS-DOS editor, the characters are entered with the wrong code page and do not appear properly.B. SENDING MESSAGES TO POSTOFFICE GROUPSDo not address a message to a postoffice group if that postoffice group contains addresses that are not local to that postoffice. If you do, your message is delivered to the local addresses but not to any of the others.C. MIXING MAIL REMOTE AND POSTOFFICE LANGUAGE VERSIONSTo use Mail Remote with a postoffice in a different language, the foreign postoffice must first install Microsoft Mail for MS-DOS in the same language as Mail Remote. For example, to use the French version of Mail Remote on a German postoffice, the French version of Microsoft Mail for MS- DOS must first be installed on the German postoffice. Then use the Regenerate command on the Remote menu before issuing the data disk for the French version of Mail Remote. This is required in order for Mail Remote to find the correct template files.D. USING GATEWAY ADDRESS LISTSMail Remote does not provide remote access to gateway address lists.To access SMTP, X400, FAX, MHS and MCI gateways: From the postoffice, copy to the data disk the .NME and .GLB files that have the same name as the gateway. Setup will then install the files in the directories with the same name as those file types found in [windows_directory]\MSMAIL\MSRMT. The gateway appears in the address book. This procedure does not work for OfficeVision, PROFS, or SNADS gateways; however, it is possible to add all PROFS or SNADS users to a custom view. To do this, use the following procedure when you create the custom view with ADMIN:
E. CHANGING THE DATA FILESYou can change the data files by selecting Options on the Mail menu, then choosing the Server button. To change the data files without running Mail, copy them to the [windows_directory]\MSMAIL\MSRMT\USERINFO directory. The data files are installed when you start Mail. To disable the data files:
F. CARRIER DETECTION AND SERIAL CABLESIf you continually get "Carrier Lost" messages when you connect, you may be using an incorrect serial cable. Many printer serial cables only hook up a subset of the connection pins and exclude the DCD pin which Mail Remote needs to detect the carrier. Use a serial cable that has the following pins connected:
G. RECEIVING MAIL FROM *SPECIALDo not sign in to Microsoft Mail for Windows and leave it running, and then use Mail Remote to access mail. The LAN client will intercept system mail (from *SPECIAL) and interfere with remote access.H. CONNECTION TIME-OUTS BETWEEN SENDING AND RETRIEVING MESSAGESIf you have a lot of headers in your mailbox, the connection may time-out while External prepares to transmit the headers list. to increase the time-out time limit, first make sure that Mail Remote is the current driver.Then increase the value for ConnectTimeOut in the MSMAIL.INI file, located in the Windows directory. I. MODEM SCRIPT FILESScript files developed for Microsoft Mail Remote for MS-DOS should work unmodified with Mail Remote for Windows. If a script doesn't work, it may be because of a timing problem in the script.General Purpose Modem Script Files
Modem Script Files for North America
* If your modem does not appear on the list, try using the "US-Generic modem" script (for example, it can be used for Compaq 9600 internal modems). * The Hayes V-series Smart 9600 script also supports the Compaq internal 9600 modem. * The following source files for scripts added after MS Mail 3.0 shipped are included on the distribution disks for Microsoft Mail Remote: USOPTM24.MDM, USOPTM96.MDM, USMTRL24.MDM, USMTRL96.MDM, USPPER24.MDM, USPPER96.MDM, and USGNERIC.MDM. Modem Script Files for France
Modem Script Files for Central Europe
Modem Script Files for Sweden
Modem Script Files for the United Kingdom
* The British Telecomm NS 2322B modem. * The Dowty set of modems including Quattro24, Mayze 24, Mayze 96, and Quattro 96. * The Hayes and Ultra set of modems including Ultra 96, V series 9600, V series 2400 and the Hayes 24 Smartmodem. * The Miracom (US Robotics) set of modems including V.32, Courier HST, and Dual Standard. J. CONNECT ON EXIT OPTION LEADS TO MISLEADING ERROR MESSAGEIf you select the "Connect on Exit" option in the Session Setup dialog and Exit Mail when there are no messages in the outbox, you will get an error message about driver incompatibility. This is a false error message and can be ignored. We recommend that you do not use this option since Mail will warn you if you have any mail in the outbox when you Exit and give you the option to send it.============================= SECTION 3 : AT&T MAIL DRIVERA. ENTERING ADDRESSES FOR AT&T USERS, MAILING LISTS, AND SHARED FOLDERSDo not enter non-alphanumeric characters (for example !, :, ~) in the address templates for AT&T users, mailing lists, and shared folders. These characters are added by the AT&T Mail driver. If they are entered into the address template, messages will fail with incorrect addressing.B. CHANGING THE AT&T USER ID YOU SIGN IN WITHThe AT&T User ID you use to first sign in is permanently associated with the message file ([windows_directory]\MS_ATT.MMF) that gets created. To change the ID and the password associated with it, you must create a new AT&T message file as follows:
C. SHARING THE AT&T MESSAGE FILE WITH MICROSOFT MAILThe AT&T Mail driver creates its own message file, called MS_ATT.MMF, in the Windows directory. If you are using the Microsoft Mail for PC Networks or the Mail Remote driver, you can share the AT&T message file.CAUTION: This procedure copies the Personal Address Book to the AT&T message file. It's best to use this procedure only after you've run Mail Remote with the AT&T driver the first time, since copying the Personal Address Book to the AT&T message file overwrites existing addresses. To share the AT&T message file with Microsoft Mail:
D. REDUCING THE TIME FOR CONNECTION TIME-OUTSIf you interrupt the connection, and the Carrier Detect check box is cleared, Mail may take several minutes to time out. To make the time-out faster, select the Carrier Detect check box. To do this, choose Communications from the Mail menu, then choose the Communications button. The Communications dialog box appears with the Carrier Detect check box. Before you do this, make sure your modem cable has a data carrier detect pin. If it does not, and you select the Carrier Detect check box, the modem will not connect to the AT&T Mail Service.For more information about the carrier detect option, see section F, "Carrier Detection and Serial Cables" in section 2, "Mail Remote Driver." E. POSSIBLE GP-FAULT IN MAILING LIST DIALOG WITH SLOW VIDEO SYSTEMSAfter sending or retrieving mailing lists using PCs with slow video systems avoid any operations before the mailing list dialog can redraw itself.Additional query words: 3.20 readme GPFault
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Last Reviewed: October 27, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |