PC Adm: Err: Modifying Mailbox Name Causes Notice 34 & 127

ID: Q117259

The information in this article applies to:

Microsoft Mail for PC Networks, versions 3.0, 3.2

SYMPTOMS

When you use the IMPORT utility (IMPORT.EXE) included with versions 3.0 and 3.2 of Microsoft Mail for PC Networks to modify a local postoffice user's mailbox name, the user will receive the following error when he or she logs in to the MS-DOS client:

Notice 34 Could not access log information file.

Furthermore, if this modified user tries to access any MS-DOS client folders, he or she will receive the following error message:

Notice 127 Private Folder Index Missing.

The user will not be able to access, store mail in, or view his or her private MS-DOS folders.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name    Version
   --------------------
   Import.exe   3.2.8

This hotfix has been posted to the following Internet location as Dirsy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

WORKAROUND

To work around this problem, the mail administrator must use the Microsoft Mail Administrator program to modify the user (by selecting Local Admin, Modify) and accept all the default values for the user (it is not necessary to change any of the values).

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail for PC Networks versions 3.0 and 3.2.

MORE INFORMATION

The following is an example of the import text file (which modifies the local user) that causes this problem to occur:


   M BeforeAfter            PCM:net/po/before
     BeforeAfter            PCM:net/po/after

The IMPORT.EXE command line would be:


   n:\mailexe\import.exe admin -ppassword -fimport.txt -gpcm -d<drive>

Additional query words: 3.00 3.20 MS-DOS client Import modify Admin

Keywords : MailPCAdm
Version : WINDOWS:3.0,3.2
Platform : WINDOWS
Issue type : kbbug