PC Win: Err Msg: Cannot Find XXXXXXXX.DRV

ID: Q126453

The information in this article applies to:

Microsoft Mail for Windows, versions 3.2, 3.2a

SYMPTOMS

When you try to print from versions 3.2 and 3.2a of Microsoft Mail for Windows, you may receive the following error message:

Cannot find xxxxxxxx.drv

where xxxxxxxx is the name of the default printer driver.

CAUSE

This error message will occur if the printer driver is not in the working directory.

RESOLUTION

To check the location of the working directory:

From Program Manager, select the Microsoft Mail for Windows icon.

From the File menu, choose Properties.

MORE INFORMATION

This error message will also occur if there is an older version of the printer driver contained in the working directory that is currently being used by the Windows system. This is true if there is a shared network Windows installation or shared network printing environment where there may be an older version of a printer driver in the network directory, but a newer driver on your local or user directory.

Additional query words: 3.20 3.20a printing problem driver

Keywords :
Version : WINDOWS:3.2,3.2a
Platform : WINDOWS
Issue type :