PC Mac: Err Msg: Application Unknown Has Unexpectedly Quit

ID: Q126591


The information in this article applies to:
  • Microsoft Mail for PC Networks, version 3.0
    on the following platforms: MACINTOSH


SYMPTOMS

When you use version 3.0 of Microsoft Mail for PC Networks, Macintosh workstation and you attempt to send to an X.400 message from the Macintosh client, the following error may occur:

The application "unknown" has unexpectedly quit
because an error of type 1 occurred.


CAUSE

The error can occur when the address contains country code, Administrative Management Domain, Private Management Domain, or Domain Defined Attribute type and value for the full address (For example, =us/admd=a/prmd=p/dda.type=r-1 /dda.value=aaaa bbbbb (c)).


WORKAROUND

Use additional address fields, such as Personal Name, Organization Name, Organization Unit Name, User Agent Identifier, or X.121 Address.


STATUS

Microsoft has confirmed this to be problem in version 3.0 of Microsoft Mail for PC Networks, Macintosh workstation. This problem was corrected in Macintosh workstation version 3.0.5. If you do not have version 3.0.5 (or later), you can find MACLIENT.HQX or MACLIENT.SEA, a self-extracting file, on the following services:

NOTE: MACLIENT.HQX is on the Microsoft FTP Web site.

  • Microsoft's World Wide Web Site on the Internet
    On the www.microsoft.com home page, click the Support icon.
    Click Knowledge Base, and select the product.
    Enter kbfile MACLIENT.HQX, and click GO!
    Open the article, and click the button to download the file.


  • Internet (anonymous FTP)
    ftp ftp.microsoft.com
    Change to the Softlib/Mslfiles folder.
    Get MACLIENT.HQX


  • The Microsoft Network
    On the Edit menu, click Go To, and then click Other Location.
    Type mssupport.
    Double-click the MS Software Library icon.
    Find the appropriate product area.
    Locate and Download MACLIENT.HQX.


For additional information about downloading, please see the following article in the Microsoft Knowledge Base:
Q119591 How to Obtain Microsoft Support Files from Online Services

Additional query words: 3.20

Keywords : MailPCMac
Version : WINDOWS:3.0
Platform : WINDOWS
Issue type :


Last Reviewed: November 9, 1999
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