X400: Err Msg: ERROR 4 (Converting X.400 Delivery Report)...

ID: Q129693

The information in this article applies to:

Microsoft Mail Gateway to X.400, version 3.2

SYMPTOMS

Microsoft Mail Gateway to X.400 may display the following error:

18:00:40 ERROR 4 (converting X.400 delivery report): Decoding X.400 Message
18:00:41 ERROR 4 (transmitting message to local message store):
Translate to local form failed on message: 00000F7D

CAUSE

When a message is sent to an invalid address via the X.400 gateway (connected to a certain types of X.400 service providers), the non-delivery report is not returned to the originator, but instead is rejected and placed into the BAD directory.

The X.400 gateway routine that is responsible for Delivery reports incorrectly counts the number of bytes already decoded. This occurs when an element with a definite length includes elements of indefinite length.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name      Version
   ----------------------
   X400gate.exe   3.2.17

This hotfix has been posted to the following Internet location as X400gy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/all-y2k/

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400 version 3.2.

MORE INFORMATION

The following is a sample log from an X.400 gateway that is experiencing this problem:

18:00:40 Transmitting message to local message store: 00000F7D
18:00:40 ERROR 4 (converting X.400 delivery report): Decoding X.400 Message
18:00:41 ERROR 4 (transmitting message to local message store):
Translate to local form failed on message: 00000F7D
Copying to 'bad' directory: W:x400/outgoing/LSAMTA/00000F7D
18:00:42 WARNING 4 (transmitting message): Failed transmitting
message; MTA: LSAMTA
pointer count: 513; byte count: 13944

Additional query words: 3.20

Keywords : MailGWX400
Version : MS-DOS:3.2
Platform : MS-DOS
Issue type : kbbug