PC Win: Err Msg: A TPL File Is Missing from Your Server...

ID: Q129771

The information in this article applies to:

Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2

SYMPTOMS

In Microsoft Mail for Windows, when you add a gateway address to your Personal Address Book, the following error may occur:

A TPL file is missing from your server - contact your administrator.

NOTE: To select the Address Book, do the following:

From the Mail menu, choose Address Book.

Click the Custom Address icon. (It looks like a note card.)

Select the desired gateway, and click OK.

CAUSE

The TPL file that corresponds with the selected gateway is either missing from the TPL directory on the postoffice or is damaged. Each gateway has a corresponding TPL file; for example, the SMTP gateway has a SMTP.TPL file.

RESOLUTION

Restore the correct TPL file from another postoffice, the original installation diskettes, or a backup of your postoffice.

Additional query words: 3.00 3.00b 3.20

Keywords :
Version : WINDOWS:3.0,3.0b,3.2
Platform : WINDOWS
Issue type :