PC Gen: Err Msg: Unknown User with MOVEFOLD.EXE

ID: Q131149

The information in this article applies to:

Microsoft Mail for PC Networks, versions 3.2, 3.2a

SYMPTOMS

When you use the MOVEFOLD.EXE utility, included in the Database Maintenance Utilities for Microsoft Mail for PC Networks, you may receive the error

Unknown User

after you enter the command to create the export archive.

CAUSE

This error will be displayed if the postoffice has Enhanced Security installed.

RESOLUTION

To determine if Enhanced Security is installed, run ESCNTLR.EXE, included with the Database Utilities. If the postoffice has Enhanced Security installed, you must uninstall Enhanced Security. Run the MOVEFOLD, and then reinstall Enhanced Security.

To remove Enhanced Security you will need to use UPDATE.EXE for version 3.0 of Microsoft Mail for PC Networks and SETUP.EXE for version 3.2 of Microsoft Mail for PC Networks. You may also use the ESCNTLR.EXE utility provided with the Database Maintenance Utilities.

MORE INFORMATION

For additional information on the Database Maintenance Utilities, please see the following article in the Microsoft Knowledge Base:

Q99419 PC DB: Database Maintenance Utilities (Complete)

Additional query words: 3.20

Keywords :
Version : WINDOWS:3.2,3.2a
Platform : WINDOWS
Issue type :