The information in this article applies to:
SYMPTOMSWhen you use version 3.2 of Microsoft Mail Remote for Windows, you may receive the following error: The error on the IBM-compatible running EXTERNAL.EXE is:
CAUSEIt is possible that EXTERNAL has a DrivesWAN connection to the remote user's home postoffice (PO). RESOLUTIONPostoffices connected using the DrivesWAN option are send-only postoffices. You must remove the DrivesWAN option or set up another EXTERNAL to handle the remote users for that PO. Additional query words: 3.20
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