PC WRmt: Err Msg: A TPL File Is Missing from your Server...

ID: Q140247

The information in this article applies to:

Microsoft Mail Remote for Windows, version 3.2

SYMPTOMS

When you add a new gateway entry to the Personal Address Book (PAB) of a Remote client running against a postoffice (PO) in another language, you will receive the following error message in the appropriate language:

A TPL file is missing from your server - contact your administrator.

CAUSE

The TPL file that corresponds to the gateway in the language of the remote client is missing from the TPL directory on the postoffice and the Remote client. Each gateway has corresponding TPL files in the various languages.

RESOLUTION

To use Mail Remote for Windows with a PO in a different language, you must first copy the TPL files associated with the appropriate gateway from a PO in the same language as the Remote client to the PO. Then use the Regenerate command from the Remote menu before you create the data disk for the remote user.

Additional query words: 3.20 remote gateway foreign language

Keywords : MailPCWRmt
Version : WINDOWS:3.2
Platform : WINDOWS
Issue type :