PC Win: Sending to a Large Distribution List Fails

ID: Q147041

The information in this article applies to:

Microsoft Mail for Windows, versions 3.2, 3.5

SYMPTOMS

When you send a message with a very large recipient list, you may receive a General Protection (GP) fault or the following non-delivery message from the System Administrator:

Your message did not reach some or all of the intended recipients.
Date submitted: <date and time you sent the mail>
Message title: <subject of message>

The following recipient(s) could not be reached:

<alias name of a group>(<address of the group>)
Warning: one or more members of that group could not be located.

NOTE: When the above error occurs, the message may have been sent to some of the users.

CAUSE

The expansion of the To: list has resulted in a large number of users that cannot be handled by the client or the message transport.

STATUS

Microsoft has confirmed this to be a problem in version 3.5 of the Microsoft Mail for Windows. A fix for this problem is in development, but has not been regression-tested and may be destabilizing in production environments.

Contact Microsoft Product Support Services for more information on the availability of this fix.

Additional query words: 3.20 3.50

Keywords : MailPCWin
Version : WINDOWS:3.2,3.5
Platform : WINDOWS
Issue type :