PC DirSync: Imports with Template Information Take Long Time

ID: Q147158

The information in this article applies to:

Microsoft Mail for PC Networks, versions 3.2, 3.5

SYMPTOMS

Import operations that involve template information can take an excessive amount of time.

CAUSE

When the Import process merges new template information with older information, excessive file opens and closes occur. This increases import times for these extra network operations. The impact of these opens and closes will vary with the network operating system in use, and the extent to which the network client will cache file opens and closes.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name    Version
   --------------------
   Import.exe   3.5.24

This hotfix has been posted to the following Internet location as Dirsy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

STATUS

Microsoft has confirmed this to be a problem in versions 3.2.8 through 3.2.19 of the Import program (Import.exe) included with Microsoft Mail for PC Networks versions 3.2 and 3.5.

Additional query words: 3.20 3.50

Keywords : MailPCDirSync
Version : WINDOWS:3.2,3.5
Platform : WINDOWS
Issue type : kbbug