PC DirSync: Rebuild Terminating Without Status Message

ID: Q148364

The information in this article applies to:

Microsoft Mail for PC Networks, versions 3.2, 3.2a, 3.5

SUMMARY

This article provides more information about the ending process of Rebuild and the entries that go into the DIRSYNC.LOG. These log messages are similar to the following:

07/31/95 05:03:10 | Status Microsoft(R) mail GAL Rebuild Utility V.3.2.16
07/31/95 05:05:18 | Status Number of entries in GAL: 954
07/31/95 05:06:45 | Status

The last two entries and the processes that take place between them are of particular interest. When errors occur in these processes, the third status line may not appear.

MORE INFORMATION

The Number of Entries in GAL: message is created after a temporary Global Address List (GAL) has been created. The number recorded as the number of entries in the GAL is derived from a TMP0000x.NME file (the x will be a number determined by the Rebuild program). The same file is later renamed to GAL.NME, as long as the subsequent processes are successful. The GAL.NME is renamed just prior to the blank status line being written to the log.

If the renaming of TMP0000x.NME to GAL.NME fails, Rebuild will try to rename TMP0000x.NME to GAL$.NME. After it gives this message, Rebuild starts on the creation of the Galindex file. During this process failures can occur that are not reported in the log. The following two types of failures cause the status line to not be displayed.

Failure writing to file GALTMP.GLB

Failure writing to file GALINDE$.GLB

If either of these failures occur, the renaming of GAL files is not tried, and no final status line message appears in the log. The TMP0000x.NME file will still be in the NME directory, and the GALTMP.GLB file is deleted.

If Rebuild is being run on a Microsoft Windows NT workstation, the following registry entry can reduce the occurrence of this problem:

HKey_Local_Machine\System\CurrentControlSet\Services\LanmanWorkstation\ Parameters\CacheFileTimeout=0

Notes:

Use Add Value (not add key).

Change the data type to REG_DWORD (default is REG_SZ).

Reboot the machine.

The failures to write to the files can also be caused by a lack of disk space on the server or network problems.

Generally, Rebuild failures will result in Fatal error messages being recorded in the Directory Synchronization (Dir-Sync) log.

Additional query words: 3.20 3.20a 3.50

Keywords : MailPCDirSync
Version : WINDOWS:3.2,3.2a,3.5
Platform : WINDOWS
Issue type :