MTG: PC DIRSYNC

ID: Q174164


The information in this article applies to:
  • Microsoft Mail for PC Networks, versions 3.2a, 3.5


SYMPTONS

After running import during a manual dirsync, the program fails with an error message that may appear in the Dirsync.log file:

ERROR [13] Dirsync import error accessing srvtrans.glb


CAUSE

This problem occurs when import attempts to read the Srvtrans.glb file and the file is either locked open or corrupted.


RESOLUTION

To resolve this problem, do one of the following:

  • If the file is locked open, remove the lock and try import again. It may be necessary to complete another full dirsync cycle.


  • If the file is larger than zero bytes or corrupted, rename the Srvtrans.glb file and create a new one using TYPE NUL > SRVTRANS.GLB and complete another dirsync cycle:


Additional query words: error13

Keywords :
Version : WINDOWS:3.2a,3.5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: November 9, 1999
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