GP Fault When Clicking Properties on Any Local Group

ID: Q177934

The information in this article applies to:
  • Microsoft Mail for Windows, versions 3.2, 3.5

SYMPTOMS

When 16-bit Windows client users click Details on any local group, they will receive one of the following messages:

  • MSMAIL caused a General Protection Fault in module FRAMEWRK.DLL...


  • MSMAIL caused a General Protection Fault in module AB.DLL...


MS-DOS Mail client, Windows Messaging, and Microsoft Exchange clients can access the details for local groups without a problem.


CAUSE

This problem is because there is corruption in Alias.tpl.


RESOLUTION

To resolve this problem, do one of the following:

  • Copy Alias.tpl from a working postoffice.


    • -or-

  • If another postoffice is not available, install a dummy postoffice and copy Alias.tpl from it.



MORE INFORMATION

Additional query words:

Keywords : MailPCWin
Version : WINDOWS:3.2,3.5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: November 18, 1999
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