Setup of Windows NT MMTA on Windows NT 4.0 Does Not Complete

• Microsoft Mail for Windows, version 3.5

SYMPTOMS

Setup does not complete the installation process of Microsoft Mail Multitasking Message Transfer Agent (MMTA) on Microsoft Windows NT 4.0. Instead, the following error message is displayed:

Setup has encountered a problem.
Please report File='COMMON\INF01.C',Line=......

STATUS

Contact Microsoft Product Support Services (PSS) to receive a copy of the latest Setup.exe file. This Setup.exe file is also available on the Microsoft bulletin board service (BBS).

MORE INFORMATION

To install the Windows NT MMTA on Windows NT 4.0:

1. Retrieve the latest version of Setup.exe.



2. Create a new directory on the Windows NT Server computer on which you plan to install the Windows NT MMTA.



3. Copy the contents of the Windows NT MMTA compact disc to the new directory.



4. Rename the Setup.exe file and replace it with the new copy of Setup.exe.



5. Start a command prompt (DOS Shell) in Windows NT, and then run Setup.exe.

REFERENCES

For additional information, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q156521 PC NTMMTA: Err Msg: Setup Has Encountered a Problem

Q135733 PC NTMMTA: Errors Installing on Unsupported Platforms

Additional query words: NTMMTA PCMAIL MTA MAILPCMMTA

Keywords :
Version : WINDOWS:3.5
Platform : WINDOWS
Issue type : kbprb