Postoffice Improperly Serialized When Disk 1 Not Serialized

• Microsoft Mail for PC Networks, versions 3.2, 3.2a, 3.5

SYMPTOMS

Using the Select CD to create a set of Microsoft Mail for PC Networks installation disks results in the creation of an improperly serialized postoffice.

CAUSE

Disk #1 of the installation set was not properly serialized using the Microsoft Mail Post Office Serialization utility included with the Select welcome kit.

RESOLUTION

To resolve this problem, serialize disk #1 using the Serializer program (Serial.exe) installed on a hard disk drive from the disk. Then reinstall the postoffice.

STATUS

This is by design.

MORE INFORMATION

In order to serialize an MS Mail (PC) installation created from the Select CD media, the user must install the serialization disk on a hard disk drive and then run the program Serial.exe from that hard disk. Creation of unique and rebuildable postoffices requires each MS Mail (PC) installation set to have a separate, serialized disk #1.

Specific instructions on the use of the Serializer utility are contained in Chapter 2, Exceptions to Standard Installations, of the Microsoft Select CD- ROM Kit User's Guide, which is shipped to the user each month as a part of the Select Update Kit. The following Caution is taken from the Select CD documentation:

CAUTION: You must install the Serializer program on a local hard disk. Do not install the Serializer program on a network drive or path, on a RAM drive, or a virtual drive. Attempting to install the Serializer program on a network drive or path will result in incorrect Serializer operation and loss of serial number range.

Also see Microsoft Knowledge Base article Q182309, "How to Use the Microsoft Mail for PC Networks Serializer."

REFERENCES

Chapter 2, Exceptions to Standard Installations, Microsoft Select CD-ROM Kit User's Guide.

Additional query words:

Keywords :
Version : WINDOWS:3.2,3.2a,3.5
Platform : WINDOWS
Issue type : kbprb