PC DirSync: Problem using Outlook client with Journaling on an MSMail PO

• Microsoft Mail for PC Networks, versions 3.2, 3.2a, 3.5

SYMPTOMS

Dirsync constantly fails with Fatal 203 errors. Using the Outlook client with Journaling enabled on a Microsoft Mail for PC Networks postoffice can cause directory synchronization to fail with the following error message:

Fatal [203] GAL Rebuild problem accessing files
Global Address List not installed on this Postoffice

CAUSE

The Journaling feature polls the postoffice every 2 minutes to get information updates for the client. If the user does not close the Outlook client when rebuild is running, this error will occur.

WORKAROUND

To work around this problem, do one of the following:

• Close all Outlook clients that use Journaling before dirsync occurs.


-or-


• Do not use the Journaling feature on the Microsoft Mail (PC) postoffice.

Additional query words: fatal, [203], dirsync, Outlook

Keywords : MailPCDirSync
Version : WINDOWS:3.2,3.2a,3.5
Platform : WINDOWS
Issue type : kbprb