X400: Message Sent to Invalid Recipient Generates Second NDR

• Microsoft Mail Gateway to X.400, version 3.2

SYMPTOMS

When you attempt to send a message to a single X.400 recipient, and the Microsoft Mail Gateway to X.400 is unable to deliver the message, you may receive a non-delivery report (NDR) that is not associated with the original message, and the following entry may appear in the System.log file:

[024] Message was not delivered: routing file was corrupted.

CAUSE

When the Microsoft Mail Gateway to X.400 is unable to deliver a message, the gateway creates a non-delivery report (NDR) and an associated P1 file. If the message was sent to a single recipient, the NDR and P1 file are created with no recipients. Even though the NDR does not contain any valid recipients, the gateway may attempt to send the NDR. When the External program attempts to deliver the NDR, an additional NDR is generated, and the above entry is added to the System.log file.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

   File Name      Version
   ----------------------
   X400gate.exe   3.2.8 

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/all-y2k/

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400 version 3.2.

Additional query words:

Keywords : MailGWX400
Version : MS-DOS:3.2
Platform : MS-DOS
Issue type : kbbug