PC MMTA: Incorrect Error from Windows NT MMTA Dispatch

ID: Q194602

The information in this article applies to:

Microsoft Mail for PC Networks, versions 3.2, 3.5

SYMPTOMS

When you run Dispatch.exe, you see the errors and messages described below. The problem only occurs using a version of the External program earlier than 3.5.26 under the following circumstances:

Dispatch is run as a service

No external postoffices are defined

Server.glb does not exist (there were NEVER any external postoffices defined for this postoffice)

You will see the following errors in the Dispatch.log file:

ANZ 11/14/95 12:47 Permanent drives: H
ANZ 11/14/95 12:47 Dynamic drives in use
ANZ 11/14/95 12:47 Dynamic connections could not be established.
ANZ 11/14/95 12:47 Checking the process table on MICROSOFT\APACRSC

On the monitor windows, you also get the following message:

[13:13] Started: 11/14/95 13:13
[13:13] Dispatch time zone is: PST8PDT
[13:13] Home postoffice is: h
[13:13] Permanent drives: H
[13:13] Dynamic drives in use
[13:13] Dynamic connections could not be established.
[13:13] Do you want to exit the dispatcher?
[13:13] Press Y to exit, N to continue

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name      Version
   ----------------------
   Dispatch.exe   3.5.26

This hotfix has been posted to the following Internet location as Dirsy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail for PC Networks versions 3.2 and 3.5.

Additional query words:

Keywords : MailPCMMTA
Version : WINDOWS:3.2,3.5
Platform : WINDOWS
Issue type : kbbug