PC MMTA: No Recipient Found while Building the Mailing List

ID: Q194603

The information in this article applies to:

Microsoft Mail for PC Networks, versions 3.2, 3.5

SYMPTOMS

When either the Windows NT multitasking message transfer agent (MMTA) or the OS/2 MMTA is transferring mail using X.25 connections, you may see the following error message in the session log.

No recipient found while building the mailing list.

The External program may stop responding (hang). If this occurs, it may be necessary to restart the computer the External program is running on, and restart External.exe.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name      Version
   ----------------------
   External.exe   3.5.27

This hotfix has been posted to the following Internet location as Exty2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail for PC Networks versions 3.2 and 3.5.

Additional query words:

Keywords : MailPCMMTA
Version : WINDOWS:3.2,3.5
Platform : WINDOWS
Issue type : kbbug