X400: Error 58 Message Displayed and Connection Ends

ID: Q194686

The information in this article applies to:

Microsoft Mail Gateway to X.400, version 3.2

SYMPTOMS

When you attempt to send a message to a foreign system through the Microsoft Mail Gateway to X.400, an Error 58 message may be displayed and the connection may end unexpectedly. When this occurs, the Microsoft Mail Gateway to X.400 repeatedly attempts to send the message again. Each time, the error message is displayed, and the connection ends unexpectedly. However, the original message and all subsequent messages are successfully sent to the foreign system. Note that this problem is known to occur with ISODE/OpenPath systems.

CAUSE

This problem occurs when the foreign system sends a "please token" session protocol data unit (SPDU) in a different transport protocol data unit (TPDU) than the "activity end" SPDU. The Microsoft Mail Gateway to X.400 does not properly handle this type of communication.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name      Version
   ----------------------
   X400gate.exe   3.2.9

This hotfix has been posted to the following Internet location as X400gy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/all-y2k/

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400 version 3.2.

Additional query words:

Keywords : MailGWX400
Version : MS-DOS:3.2
Platform : MS-DOS
Issue type : kbbug