PC Rmt: Attachments from MAC Clients Show Garbage File Names

ID: Q194733

The information in this article applies to:

Microsoft Mail Remote for MS-DOS, version 3.0

SYMPTOMS

When MS-DOS remote mail users receive attachments from a Macintosh user, the file names are illegible.

CAUSE

The Remote client is missing the MAC Binary code.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name   Version
   -------------------
   Mail.exe    3.0.1

This hotfix has been posted to the following Internet location as Remcy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Remote for MS-DOS version 3.0.

Additional query words:

Keywords : MailPCRmt
Version : MS-DOS:3.0
Platform : MS-DOS
Issue type : kbbug