PC MMTA: External Fails when Run as an Idle Process of Dispatch

ID: Q194849

The information in this article applies to:

Microsoft Mail for PC Networks, version 3.5

SYMPTOMS

When you use the Swedish or Italian versions of External 3.5 as an idle process of Dispatch with the '-tu02' command line option, External fails when started and logs the following entry in the session log:

external -BR 0:0:2 terminated with exit code 165,

CAUSE

When you run the Swedish or Italian version of External.exe as an idle process of Dispatch.exe, and no .ini files are present, External.exe is run using 'external -br00:00:02'. This is invalid, so External.exe fails.

The time separator is correct for all other instances within Dispatch but fails only when calling External.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name      Version
   ----------------------
   Dispatch.exe   3.5.28

This hotfix has been posted to the following Internet location as Dirsy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

This problem was corrected in version 3.05.0028 of External.exe.

STATUS

Microsoft has confirmed this to be a problem in the Swedish and Italian versions of Microsoft Mail for PC Networks version 3.5.

Additional query words:

Keywords : MailPCMMTA
Version : WINDOWS:3.5
Platform : WINDOWS
Issue type : kbbug