PC DirSync: Break Relative Parameter Not Equal to Original Minutes Set

ID: Q194857

The information in this article applies to:

Microsoft Mail for PC Networks, version 3.5

SYMPTOMS

When you use the -tu parameter with the External program(External.exe) and the value is greater than 120 minutes, the Break Relative parameter that is produced does not equate to the original minutes set.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name      Version
   ----------------------
   Dispatch.exe   3.5.29

This hotfix has been posted to the following Internet location as Exty2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

This problem was corrected in version 3.05.0029 of external.exe.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail for PC Networks version 3.5.

Additional query words:

Keywords : MailPCDirSync
Version : WINDOWS:3.5
Platform : WINDOWS
Issue type : kbbug