PC Win: Problem Restarting Mail After UAE

ID: Q81420


The information in this article applies to:
  • Microsoft Mail for Windows, version 3.0


SYMPTOMS

After version 3.0 of Microsoft Mail for Windows causes an unrecoverable application error (UAE), future startups of Mail and/or the mail transport (pump) start up improperly or do not start at all.


CAUSE

If Mail 3.0 causes a UAE, the Login dynamic-link library (DLL) may remain in memory; therefore, the login information may remain in memory.


RESOLUTION

When the UAE occurs, promptly exit Windows and reboot your workstation.

Additional query words: 3.00

Keywords :
Version : WINDOWS:3.0
Platform : WINDOWS
Issue type :


Last Reviewed: November 9, 1999
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