PC DB: Symptoms of Not Having a KEY File

ID: Q87408

The information in this article applies to:

Microsoft Mail for PC Networks, versions 2.1e, 3.0, 3.2

SUMMARY

There are two main consequences of not having a KEY file: the user will not be able to read existing mail in the file and the file will not accept mail from other programs.

When a Microsoft Mail client attempts to load the KEY file and it is not available, the following error message is displayed:

Error in mail header retrieval

The program will still function; however, the user will not be able to read his or her mail messages.

Similarly, when another user attempts to send mail to that user ID, the following message will appear:

ERROR MAILING TO MAILBAG:

Mailbag: 00000000
Address: NETWORK/POSTOFFICE/Admin

Press any key to continue...

MORE INFORMATION

The error messages will continue to be displayed until a valid KEY file is made available. This usually involves restoring the file from a backup or freeing it for use if it was locked open by another application or workstation.

Additional query words: 2.10e 3.00 3.20

Keywords :
Version : WINDOWS:2.1e,3.0,3.2
Platform : WINDOWS
Issue type :