PC Win: Corrupted Address List Caused by Corrupted NETWORK.GLB

ID: Q95961

The information in this article applies to:

Microsoft Mail for Windows, versions 3.0, 3.2, 3.5

SYMPTOMS

In version 3.0 of Microsoft Mail for Windows, the Address List can appear to be corrupted. When this occurs, no Global Address List (GAL) or Network List is visible (only a Personal Address List is available), or only some of the Network List is visible. The Microsoft Mail MS-DOS and Macintosh client applications are not affected.

CAUSE

The NETWORK.GLB file can cause this problem when a record lists the network name and mailbag in incorrect locations.

RESOLUTION

To verify this corruption, confirm that the size of the NETWORK.GLB file is a multiple of 122 bytes. If it is not, use the Debug utility to repair the file and test the address list.

If the NETWORK.GLB file is in good condition, check for possible lock on NETWORK.GLB, GAL.NME, GALINDEX.GLB, and GALNETPO.GLB. As a last option, reboot the server to release all locks on these files.

Additional query words: 3.00 PAL

Keywords :
Version : WINDOWS:3.0,3.2,3.5
Platform : WINDOWS
Issue type :