The information in this article applies to:
SYMPTOMSIn versions 2.0 and 3.0 of Microsoft Mail for PC Networks, if your postoffice has group folders and you run the FIXIDX.EXE utility to repair the FOLDROOT.IDX file, those group folders are no longer accessible. CAUSEThe problem occurs because FIXIDX resets group folders to be defined as shared folders in the FOLDROOT.IDX file; however, the folder itself is still set internally as a group folder. RESOLUTIONChange the byte that defines whether the folder is a group folder or a shared folder to indicate the current status of the folder as a shared folder. FIXIDX removes critical information about the group status, and the folder cannot be restored as a group folder, only as a shared folder. MORE INFORMATION
The following are detailed steps on how to change the byte to indicate the
current status of the folder to be a shared folder:
The FIXIDX.EXE utility is available as part of the Database Maintenance Utilities document. To obtain the document containing the Database Maintenance Utilities, please see the following article in the Microsoft Knowledge Base: Q99419 PC DB: Database Maintenance Utilities (Complete) Additional query words: 2.10 3.00
Keywords : MailPCDB |
Last Reviewed: November 2, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |