Windows Media Player Error on NetShow Theater Server

• Microsoft NetShow Theater Server version 3.0

SYMPTOMS

When you attempt to render an MPEG stream from a NetShow Theater Server using the Windows Media Player, the following error occurs:

A device attached to the system is not functioning. (Error:8007001F)

Media Player cannot open 'nsm://server_name/demo.mpg'. Please verify that the path and filename are correct and try again. (Error:8007001F).

CAUSE

This error may be caused by an attempt to render a NetShow Theater Server stream using a Windows Media Player that is installed on one of the same NetShow Theater Server systems providing the MPEG stream to the rendering client.

You cannot use the Windows Media Player to render a stream to the same server with the Media Player installed. This is not supported.

RESOLUTION

The Windows Media Player must be installed on a separate system from all of the other Theater Server systems that are providing the same stream to the rendering client. This rendering client system must be separate from any of the NetShow Theater Server systems, such as the Title Server, Content Servers, or the development system of a combined Title/Content Server.

MORE INFORMATION

Please review the NetShow Theater Server FAQ at http://www.microsoft.com/Theater/faq.htm for any additional updates or troubleshooting tips on this issue.

If these suggestions do not resolve your issue, please complete a NetShow Theater Issue/Bug report form before you open a Service Request with Microsoft Product Support Services. The form is available at:

http://support.microsoft.com/support/kb/articles/q175/8/46.asp

Additional query words:

Keywords :
Version : WINDOWS:3.0
Platform : WINDOWS
Issue type : kbprb