ODE97: Removing Microsoft Office Products May Unregister Microsoft Graph
ID: Q174908
 
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The information in this article applies to:
- 
Microsoft Office 97 Developer Edition Tools
 
SYMPTOMS
Moderate: Requires basic macro, coding, and interoperability skills.
On a Microsoft Windows NT 4.0 workstation, if you run a custom application
that was created by using the Microsoft Office 97 Developer Edition Tools
(ODE) Setup wizard and that application includes Microsoft Graph 8.0, when
you open a form or report containing a graph, you may receive the following
error message
The dynamic link library MSO97.DLL could not be found in the specified
path <'Path to Microsoft Office Directory'>; <'Path to Microsoft
Windows System Directory'>.
followed by:
The OLE object isn't registered. The object may be calling an
application that isn't installed. To register the application,
reinstall it.
CAUSE
You may have recently removed an application whose Setup program
unregistered Microsoft Graph 8.0. Running the Remove All command on any of the following products may cause this error message:
   Microsoft Access 97
   Microsoft Excel 97
   Microsoft PowerPoint 97
   Microsoft Word 97
   Microsoft Office 97 
RESOLUTION
Re-install your custom ODE application.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Office 97
Developer Edition Tools.
MORE INFORMATION
Steps to Reproduce Problem
- Create a Microsoft Access database that includes a form that has a Microsoft Graph 8.0 object.
 
- Using the Microsoft Office 97 Developer Edition Tools (ODE) Setup
wizard, create a custom application that includes the database and
Microsoft Graph 8.0.
 
- On another computer with a clean installation of Microsoft Windows NT
Workstation 4.0, do a typical installation of Microsoft Office 97.
 
- Install the custom ODE application that you created in Step 2 on the
computer that you used in step 3.
 
- Run Microsoft Office 97 Setup again and do a Remove All.
 
- Open the custom application and view the form containing the graph
object.
Note that you receive the error messages mentioned in the "Symptoms"
section. 
Additional query words: 
Chart 
Keywords          : kbdta IntpGrph OdeGen 
Version           : 
Platform          : WINDOWS 
Issue type        : kbbug