ODE97: ODE License Information Missing in ODE About Box

ID: Q186316

The information in this article applies to:
  • Microsoft Office 97 Developer Edition
Novice: Requires knowledge of the user interface on single-user computers.


SYMPTOMS

When you open the About Microsoft ODE Tools dialog box, information that includes the Product ID number as well as the name and organization to which the product is licensed has disappeared.


CAUSE

You have installed the Microsoft Office 97 Developer Edition Service Pack 2 (ODESP2).


RESOLUTION

Follow these steps to reset the information that appears under This product is licensed to in the About box:

  1. Insert the Microsoft Office 97 Developer Edition compact disk into your CD-ROM drive.


  2. Click Start, and then click Run.


  3. In the Open box, type
    <CD-ROM Drive>:\odetools\setup /y
    where <CD-ROM Drive> is the drive letter for your CD-ROM drive. For example, if your CD-ROM drive letter is D, type:
    D:\odetools\setup /y
    Click OK.


  4. In the Installation Maintenance dialog box, click Reinstall.



STATUS

Microsoft has confirmed this to be a problem in Microsoft Office 97 Developer Edition Tools.

Additional query words: missing gone not there

Keywords : kbdta OdeInst
Version :
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: June 22, 1999
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