OFF97: Errors Opening File Containing ActiveX Controls

ID: Q175289


The information in this article applies to:
  • Microsoft Excel 97 for Windows
  • Microsoft Word 97 for Windows
  • Microsoft Office 97 for Windows
  • Microsoft Office Developer Edition 97


SYMPTOMS

When you open a file or run a Microsoft Visual Basic for Applications macro that displays a user form, you receive the following error message:

Compile error: ActiveX component can't create object.
When you click OK, you receive the following error message:
Could not load an object because it is not available on this machine.
When you click OK, you receive one of the following error messages:
License information for this component not found. You do not have an appropriate license to use this functionality in the design environment.
-or-
The control cannot be created because it is not properly licensed.


CAUSE

This problem occurs under the following two conditions:

  • You opened a file in Microsoft Word or Microsoft Excel or ran a macro to display a user form containing an ActiveX control that ships with the Microsoft Office 97 Developer Edition (ODE) Tools.

    -and-


  • You did not have the ODE Tools installed on your computer. Instead, the ActiveX controls were distributed to you.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows and Microsoft Word 97 for Windows. This problem was corrected in Excel 97 Service Release 1 (SR-1) and Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1


MORE INFORMATION

The ODE includes a Setup Wizard that you can use to create a Setup program for installing files for a custom application. Unless the users have Microsoft Office 97 SR-1 installed, they will receive the error messages listed in the "Symptoms" section of this article when you distribute ActiveX controls with the Setup program.

Additional query words: xl97 wd97 SR1 OutSol

Keywords : xlui
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: April 22, 1999
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