XL98: Error Clicking Create New Query

ID: Q177144

The information in this article applies to:
  • Microsoft Excel 98 Macintosh Edition

SYMPTOMS

When you click Get External Data on the Data menu, and then click Create New Query, the following error message appears:

Microsoft Excel could not start Microsoft Query because it is not installed. To install it, run the Value Pack installer and select the Microsoft Query option in the Data Access category. If Microsoft Query is already installed, run it standalone to force it to reregister with the system.


WORKAROUND

To resolve this problem, install Microsoft Query. To do this, follow these steps:

  1. Ensure that no programs are running and insert the Microsoft Office 98 Macintosh Edition compact disc.


  2. Double click the CD icon on the desktop to open it. Double-click the the Value Pack folder on the compact disc, and then double-click the Value Pack Installer icon.


  3. In the Value Pack Setup program, click to select the Data Access check box. Click Install.


After you install the Data Access components, you no longer receive the error message when you click Create New Query.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: XL98

Keywords :
Version : MACINTOSH:98
Platform : MACINTOSH
Issue type : kbbug


Last Reviewed: January 12, 2000
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.