XL98: Error Quitting Excel While Office Assistant Is Displayed

• Microsoft Excel 98 Macintosh Edition

SYMPTOMS

In Microsoft Excel, after you press COMMAND+Q to close the program, you receive one of the following error messages:

The application "Microsoft Excel" has unexpectedly quit, because an error of type 2 occurred.

You should save your work in other open applications and restart the computer.

-or-

Sorry, a system error occurred.
"Microsoft Excel"
error type 11

-or-

The application "Microsoft Excel" has unexpectedly quit, because an error of type 1 occurred.

You should save your work in other open applications and restart the computer.

CAUSE

This problem may occur when the following conditions are true:

• You enter data in a workbook.


-and-


• You start the Visual Basic Editor.


-and-


• You click the Office Assistant, and then click Options to display the Office Assistant dialog box.


-and-


• You press COMMAND+Q to quit Excel. When you are prompted to save the file, you click Save and save the file.

RESOLUTION

To resolve this problem, close the Office Assistant by clicking the upper- left corner of the window before you quit Excel.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

REFERENCES

For more information about the Office Assistant, click Contents And Index on the Help menu (or on the Balloon Help menu if you are using a version of the Macintosh operating system earlier than 8.0), click the Index button in Microsoft Excel Help, type the following text

Office Assistant, overview

Additional query words: XL98 crash crashes

Keywords : kbdta xlgpf
Version : MACINTOSH:98
Platform : MACINTOSH
Issue type : kbbug