OFF98: Cannot Access Menus with TypeTamer Installed

ID: Q184183


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**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
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The information in this article applies to:

Microsoft Excel 98 Macintosh Edition
Microsoft PowerPoint 98 Macintosh Edition
Microsoft Word 98 Macintosh Edition

SYMPTOMS

When you click the menu bar in any of the Microsoft Office 98 Macintosh Edition programs, the menu does not appear, and you cannot access the menus by using the keyboard.

CAUSE

This problem occurs if you are running TypeTamer version 1.1.8 or earlier.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1

Contact Impossible Software, Inc., and obtain TypeTamer version 1.1.9.

For information about how to contact Impossible Software, Inc., query in the Knowledge Base for one of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Method 2

Disable the TypeTamer control panel. To do this, follow these steps:

Point to Control Panels on the Apple menu, and then click Extensions Manager.

Click to clear the TypeTamer check box.

Click Restart.

TypeTamer is manufactured by Impossible Software, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: OFF98

Keywords : kb3rdparty kbdta offmac
Version : MACINTOSH:98
Platform : MACINTOSH
Issue type : kbbug