XL98: Error Opening File If No Active Printer Is Selected

• Microsoft Excel 98 Macintosh Edition

SYMPTOMS

When you open a file in Microsoft Excel 98 Macintosh Edition, you may receive one of the following error messages:

Your file could not be printed due to an error on unknown printer (check Chooser). There are several possible reasons:

- There may not be enough memory available. Try closing files and programs you aren't using.

- Your printer or its driver may not be set up correctly. See the OS Guide for your computer for instructions to check or set up the printer.

- If you use a network for printing, there may be a problem with the network connection or the printer driver.

- There may be loose cables or a bad connection between your computer and printer.

-or-

Your file could not be printed due to an error on ImageWriter. There are several possible reasons:

- There may not be enough memory available. Try closing files and programs you aren't using.

- Your printer or its driver may not be set up correctly. See the OS Guide for your computer for instructions to check or set up the printer.

- If you use a network for printing, there may be a problem with the network connection or the printer driver.

- There may be loose cables or a bad connection between your computer and printer.

CAUSE

This problem occurs when the following conditions are true:

• The active sheet in the workbook that you are opening is a chart sheet.


-or-


• You saved the workbook in Lotus WK4 (1-2-3) format.


-and-


• An active printer is not selected in the Chooser.

WORKAROUND

To work around the problem, select a printer in the Chooser.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The error message appears only the first time that you open the file.

Additional query words: XL98 driver

Keywords : kberrmsg kbdta xlloadsave
Version : MACINTOSH:98
Platform : MACINTOSH
Issue type : kbbug