XL98: QuickTime Movie Clipping Hangs System 7.5.3

ID: Q185456

The information in this article applies to:
  • Microsoft Excel 98 Macintosh Edition

SYMPTOMS

When you use a drag-and-drop operation to move a clipping from the desktop to a Microsoft Excel 98 workbook, you may experience one of the following symptoms:

  • The system may stop responding (hang).


    • -or-

  • You may receive a "Not Enough Memory" error message:



CAUSE

This problem occurs when the following conditions are true:

  • You are running Mac OS version 7.5.3.


    • -and-

  • You activate the desktop.


    • -and-

  • You use the drag-and-drop feature to move a QuickTime movie clipping from the desktop to an Excel 98 workbook.



WORKAROUND

To work around this problem, do not activate the desktop before you perform the drag-and-drop operation.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 98 for Macintosh.


REFERENCES

For more information about using the drag-and-drop feature, click the Index button in Microsoft Excel Help, type the following text

Drag-and-drop editing
and then double-click the selected text to go to the "Drag information between programs" topic.

Additional query words: XL98 quick time lock hang stall freeze

Keywords : kbdta
Version : MACINTOSH:98
Platform : MACINTOSH
Issue type : kbbug


Last Reviewed: January 13, 2000
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