MXL5: "Not Enough Memory" Error Starting Excel on OS 9

ID: Q245257

The information in this article applies to:

Microsoft Excel for the Macintosh, versions 5.0, 5.0a, used with:
- Mac OS 9


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SYMPTOMS

When you start Microsoft Excel, you may receive the following error message

Not enough memory.

and Microsoft Excel does not start.

In addition, the error message may not display any buttons, but if you press RETURN, the error is dismissed.

CAUSE

This problem may occur if you are using Mac OS 9.

RESOLUTION

If Excel 5.0 was functioning properly under your previous Mac OS version, and you just upgraded to Mac OS 9, the only known method for resolving this problem may be as follows:

Reinstall Mac OS 9 to a clean System Folder.

Restart your computer using the new System Folder, and then reinstall Excel 5.0.

If you need assistance with reinstalling your system software, please read the documentation that came with your computer or call Apple Computer, Inc.

For information about how to contact Apple Computer, Inc., click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

STATUS

This problem does not occur in Microsoft Excel 98 Macintosh Edition running under Mac OS 9.0. It also does not occur if you are using Microsoft Excel 5.0 under Mac OS 8.6 or earlier.

MORE INFORMATION

Even if you are successful in starting Excel 5.0, you may encounter stability and usability issues under Mac OS 9.

For additional information about issues with Excel 5.0 and Mac OS 9, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q244528 MXL5: Clicking Save Does Not Save File Under MacOS 9

Q245248 MXL5: Worksheet Tabs Do Not Appear at Bottom of Workbook

Q245003 OFF4: Error Running Setup on OS 9

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: mxl5 sonata

Keywords : kbenv kbdta
Version : MACINTOSH:5.0,5.0a
Platform : MACINTOSH
Issue type : kbprb