FP98: Hit Counter Doesn't Advance Past 1 on IIS

• Microsoft FrontPage 98 for Windows

SYMPTOMS

When you preview a page that contains a hit counter, the hit counter does not advance past the number one. This problem appears if the page that contains the hit counter is hosted on a Microsoft Internet Information Server (IIS) for Microsoft Windows NT Server.

CAUSE

This behavior occurs if the IUSR_<machine name> account does not have sufficient permissions to read and write to the <Pagename>.htm.cnt file, where <machine name> is the name of the Windows NT server and <Pagename> is the name of the page that contains the hit counter.

NOTE: The <Pagename>.htm.cnt file stores a log of how many times the page was accessed, thus incrementing the hit counter.

This problem can also occur if the content has been copied or FTPd rather than published to the Web. You can recalculate hyperlinks to fix this situation.

RESOLUTION

Change the permissions on the <Pagename>.htm.cnt file to read and write for the IUSR_<machine name> account on the Windows NT server. To do this, follow these steps:

1. On the Windows Start menu, point to Programs, and then click Windows NT Explorer.



2. Expand the following folder:

   C:\Inetpub\wwwroot\_private\




3. Right-click the Default.htm.cnt file, and then click Properties on the menu that appears.



4. Click the Security tab.



5. Click Permissions. The IUSR_<machine name> should be listed. Double- click it to edit permissions. Click to select the following options:

   Read (R)
   Write (W)
   Delete (D)

   NOTE: If the IUSR_<machine name> account is not listed, you must add it. To do this, click Add, click the IUSR_<machine name> account, and then click OK.



6. Click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

Q161414 FP: How to Publish a FrontPage Web to the Internet, Intranet

Q143090 Overview of FrontPage WebBot Components

Additional query words: 98

Keywords :
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug