Runtime Errors When Uninstalling FrontPage

ID: Q185545

The information in this article applies to:

Microsoft FrontPage 98 for Windows

SYMPTOMS

When you are uninstalling Microsoft FrontPage 98, the following error message may appear:

Microsoft Visual C++ Runtime Library:
Runtime Error!
Program: Program Files\Microsoft Frontpage\version3.0\bin\fpsrvwin.exe
abnormal program termination.

CAUSE

The file <X>:\ContentRoot\_vti_pvt\services.cnf (where <X> is the drive to which the content is stored) has been manually edited so that the root Web, "/" (without the quotation marks), is not listed at the top of the file.

STATUS

Microsoft has confirmed this to be a problem in Microsoft FrontPage 98 for Windows.

WORKAROUND

To work around this issue, you must manually edit the Services.cnf file in the following location:

<X>:\ContentRoot\_vti_pvt\services.cnf

(where <X> is the drive to which the content is stored)

The root Web "/" (without the quotation marks) should be listed at the top of the file. After this is done and the file is saved, repeat the uninstall procedure.

If FrontPage 98 does not show up in the Add/Remove Programs dialog box in Control Panel, the uninstall was successful, despite the error.

The Services.cnf file should still be manually edited to allow a correct reinstallation of Microsoft FrontPage 98.

Example of incorrect Services.cnf file:


   /subweb
   / 
   /subweb2

Example of correct Services.cnf file:


   / 
   /subweb
   /subweb2

Keywords : fp98
Version : WINDOWS:98
Platform : WINDOWS
Issue type : kbbug