Error Message: The File <Filename>.tmp Could Not be Opened.

ID: Q243573

The information in this article applies to:

Microsoft FrontPage 98 for Windows

SYMPTOMS

When you attempt to open an image with an external image editor, the following error message may occur:

The file <filename>.tmp could not be opened. Please make sure the file extension is correct.

CAUSE

When you use an external image editor, the extension of the image is not passed to the editor. Some editors cannot properly edit images without the proper extension.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next FrontPage 98 that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Date      Time    Version      Size    File name     Platform
   -------------------------------------------------------------
   09/21/1999  06:12p           1,598,736 Fpeditor.exe  i386
   09/21/1999  06:12p           1,509,136 Fpexplor.exe  i386

STATUS

Microsoft has confirmed this to be a problem in Front Page 98 for Windows.

Additional query words:

Keywords :
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug