OFF2000: Errors Quitting Office Apps with IntranetWare Network

ID: Q206734

The information in this article applies to:

Microsoft Office 2000

SYMPTOMS

When you quit a Microsoft Office 2000 program that runs on a Novell IntranetWare network, you may receive the following message

This connection must be maintained for Novell Directory Services use on tree <tree name>. It can only be removed after logging out of Directory Services on the tree. Do you wish to log out of directory services on the tree <tree name> now?

where <tree name> is the name of the Novell directory tree or network database.

CAUSE

This error may occur if the following conditions are true:

You are using Novell IntraNetware version 4.11.

-and-

You are using the Novell IntraNetware client version 2.2 for Microsoft Windows 95.

-and-

You open a file on the network with one of the products mentioned at the beginning of this article.

RESOLUTION

To correct this problem, contact Novell to obtain an updated copy of Novellnp.dll.

For information about how to contact Novell, query in the Knowledge Base for one of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: OFF2000 internetware groupwise

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb