The information in this article applies to:
SYMPTOMSWhen you run the Microsoft Office Setup program, your previous version of Office may be removed without alerting you. However, you may see the following message during setup: For a list of programs that may appear in this message, see the "More Information" section. CAUSE
Your previous version of Office will automatically be removed if you click Upgrade Now in Ready to Install. If you click Customize rather than Upgrade Now, the Office Setup program will allow you to decide whether to keep or remove the earlier Office programs. MORE INFORMATIONThe Office Setup program will detect the following versions of Office programs for removal when upgrading to Office 2000:
Although Microsoft does not recommend it, it is possible to install and use
more than one version of Office on a single computer. For
example, you can install and use both Office 2000 and
Office 97 on the same computer.
For information about problems you may encounter while running multiple versions of Office on the same computer, please see the following article in the Microsoft Knowledge Base: Q218861 OFF2000: Running Multiple Versions of Microsoft OfficeFor additional information about qualifying upgrade products, please see the following article in the Microsoft Knowledge Base: Q210437 OFF2000: Products That Qualify for the Microsoft Office Upgrade Removing Earlier Versions of OfficeWhen you install Office, Setup checks to see whether any components from Office 97 or Office 95 are installed on your computer. If Setup detects these older components, it displays the Removing Previous Versions dialog box. If you do not click to select the Keep these programs check box, Setup removes the listed components installed with earlier versions of Office. This helps prevent unnecessary files from using up disk space on your computer.If you remove older Office components, other programs that use these older components may not work correctly. For example, assume that you want to install Office 2000 and that you previously developed custom programs that work in Access 7.0. To use the custom program, Access 7.0 must be available after you install Office 2000. Therefore, you should perform a Custom installation of Office 2000, select Keep these programs in Remove Previous Versions, and do not install Access 2000. If you do not select Keep these programs, Setup removes Access 7.0 and all of its components. When to Remove Older ComponentsUse either of the following methods to set up Office 2000 and keep earlier versions of Office programs and Office 2000 on the same computer.Method 1: Select Keep These ProgramsRun the Microsoft Office 2000 Setup program. When you are prompted to remove the earlier components, select Keep these programs. When Setup is completed, the older Office programs will be available.Method 2: Install the Microsoft Office Removal Wizard, from the Office Resource Kit.Install the Microsoft Office Resource Kit from the following location on the World Wide Web:http://www.microsoft.com/office/The Office Removal Wizard allows you to choose which earlier components to remove or keep. When the Microsoft Office Removal Wizard is finished removing files, run the Office 2000 Setup program. When you are prompted to remove the older components select Keep these programs. To Remove Earlier Versions Before Installing Office 2000
To Install Earlier Versions of Office After Installing Office 2000If you removed the earlier versions, you must reinstall the programs. To do this, use the following steps:
To Remove Earlier Office Programs After Installing Office 2000Do either of the following to remove earlier versions of Office programs after you have already installed Office 2000.
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Last Reviewed: August 3, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |