OFF2000: Error Message "This application requires the Windows Installer to run."

ID: Q224094

The information in this article applies to:

Microsoft Office 2000

ERROR MESSAGE

When you attempt to start an Office program, the following error message appears:

This application requires the Windows Installer to run.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

The Windows Installer is missing or damaged.

WHAT TO TRY

To manually install the Windows Installer, follow these steps:

Insert Microsoft Office 2000 CD 1 or CD 2 in the CD-ROM drive.

Click Start, point to Programs and click Windows Explorer. Browse to the Msi folder on the CD.

Double-click Instmsi.exe for Microsoft Windows 95 or later, or Instmsiw.exe for Windows NT version 4.0.

For additional information about manually installing Windows Installer, please click the article number below to view the article in the Microsoft Knowledge Base:

Q236597 Error Message: 'The installation package could not be opened.'

Additional query words: OFF2000

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb