OFF2000: Error Message "This application requires the Windows Installer to run. Would you like to install this service now?"

ID: Q224095

The information in this article applies to:

Microsoft Office 2000

ERROR MESSAGE

When you double-click a file such as Excel.exe from an installation source, you receive the following message:

This application requires the Windows installer to run. Would you like to install this service now?

If you click Cancel, nothing happens. If you click OK, you receive the following error message:

This application must be installed to run. Please run Setup from the location where you originally installed the application.

The Windows Installer service is installed after you receive the first error message, so if you double-click a file such as Excel.exe again, you only receive the second error message.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

The program is not installed by running Setup.

WHAT TO TRY

The Program Is Not Installed By Running Setup.

Double-click the Setup.exe file in the root of the installation source to install Office. For additional information about this problem, please see the following article in the Microsoft Knowledge Base:

Q205067 OFF2000: "This application requires the Windows Installer"

Additional query words: OFF2000 3329

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug