OFF2000: Error Message "Unable to open file."

ID: Q224103

The information in this article applies to:

Microsoft Office 2000

ERROR MESSAGE

When you attempt to open a file, the following error may occur:

Unable to open file.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

This error message may occur for one of the following reasons:

The filename or path may be invalid.
The file may be damaged.
You may be opening a file in a program that is not designed to open this file format.

WHAT TO TRY

Confirm that the file name and path are correct. If you are opening a file through a hyperlink, try opening the file directly instead.

If the file is damaged or corrupt, there may be ways to retrieve all or part of the data in the file.

Check Help in the program to see if the type of file being opened is supported in the program.

Additional query words: OFF2000

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb