The information in this article applies to:
SYMPTOMSAll files, including the Office documents you have saved, have been deleted from your folder named Excel, Powerpoint, or Word. Additionally, if no files are located in the folder, when you quit the Office program, the folder is deleted. CAUSE
This problem will occur when you do the following:
-and- -and- WORKAROUND
If you have recently discovered this problem, the deleted files may be located in your Recycle Bin. Open your Recycle Bin and restore the deleted files by right-clicking each file and clicking Restore on the shortcut menu. After you have restored the files, move them to a different folder that is not located in the system Temp folder.
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATIONIn Microsoft Windows 95/98, the system Temp folder is c:\Windows\Temp by default. In Microsoft Windows NT, the system Temp folder is c:\Temp by default. When you save or open a file that is located in a folder named Excel, PowerPoint, or Word in the Temp folder, all the files in the folder will be deleted. Refer to the following table for the folder names as they correspond to their Office program:
Additional query words: OFF2000 xl2000 wrd2000 ppt2000 removed gone sol del missing empty
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Last Reviewed: June 10, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |