OFF2000: Office Assistant Reminder Stops Computer with Hauppauge WinTV Full Screen
ID: Q228607
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The information in this article applies to:
SYMPTOMS
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When the Office Assistant appears with a message over a TV window from the Hauppauge WinTV Radio Card, your computer may stop responding.
CAUSE
The problem occurs when the following conditions are all true:
- You have a Hauppauge WinTV Radio Card installed and configured to show FullScreen TV mode in its own fixed resolution.
- The TV application is started.
- The Office Assistant is displayed (not hidden) in Microsoft Office programs.
- The Office Assistant appears for some reason (for example, to display an appointment reminder in Microsoft Outlook).
RESOLUTION
To resolve this problem, try one of the following:
- Right-click on the Office Assistant and click Hide, so that the Office Assistant is not displayed with the reminder.
- Change the Hauppauge WinTV Radio Card to Window TV mode instead of FullScreen TV mode.
- Change the Hauppauge WinTV Radio Card to No Resolution Change instead of FullScreen TV mode.
MORE INFORMATION
The Hauppauge WinTV Radio card is a hardware/software package that allows for TV and FM reception as well as individual frame grabbing. For more information, please visit the following Web site.
http://www.hauppauge.com
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Additional query words:
OFF2000 capture
Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb