OFF2000: Office Assistant Reminder Stops Computer with Hauppauge WinTV Full Screen

ID: Q228607


The information in this article applies to:
  • Microsoft Office 2000


SYMPTOMS


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When the Office Assistant appears with a message over a TV window from the Hauppauge WinTV Radio Card, your computer may stop responding.


CAUSE

The problem occurs when the following conditions are all true:

  • You have a Hauppauge WinTV Radio Card installed and configured to show FullScreen TV mode in its own fixed resolution.


  • The TV application is started.


  • The Office Assistant is displayed (not hidden) in Microsoft Office programs.


  • The Office Assistant appears for some reason (for example, to display an appointment reminder in Microsoft Outlook).



RESOLUTION

To resolve this problem, try one of the following:

  • Right-click on the Office Assistant and click Hide, so that the Office Assistant is not displayed with the reminder.


  • Change the Hauppauge WinTV Radio Card to Window TV mode instead of FullScreen TV mode.


  • Change the Hauppauge WinTV Radio Card to No Resolution Change instead of FullScreen TV mode.



MORE INFORMATION

The Hauppauge WinTV Radio card is a hardware/software package that allows for TV and FM reception as well as individual frame grabbing. For more information, please visit the following Web site.

http://www.hauppauge.com
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: OFF2000 capture

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: August 3, 1999
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