OFF2000: Setup Log File Does Not Report Correct Disk Space Required

ID: Q228676

The information in this article applies to:

Microsoft Office 2000

SYMPTOMS

When Office Setup is running in quiet mode, the log file generated by the Windows Installer does not report the correct disk space required for the Setup program.

For example, the text log file reports disk space similar to the following:

Property(C): PrimaryVolumeSpaceAvailable = 261184
Property(C): PrimaryVolumeSpaceRequired = 717310
Property(C): PrimaryVolumeSpaceRemaining = -452526

However, the actual required space is much higher, 512 times the reported number in the log file. In the example above, the actual amount of disk space required is 372,765 KB or 717310 x 512.

NOTE: This factor of 512 is true for any operating system, including Microsoft Windows 95, Microsoft Windows 98, and Microsoft Windows NT.

CAUSE

This problem occurs when you use the logging options either on the command line using the /L parameter, or in the Setup.ini file. By default, the logging options in the Setup.ini file are piwae.

For example, this problem occurs when you do either of the following:

You run Setup from a command line using the /L switch. For example:
\\Server\Share\Setup.exe /Licewarmup c:\LogFile.txt

You use the logging options specified in the [Logging] section of the Setup.ini file on the Office CD-ROM. For example:
[Logging]
Type=piwae

The available logging options are aceimrpuw, corresponding to the options described in the following table.


   Option      Description
   ------      -----------

   a           Startup of actions  
  
   c           Initial UI parameters

   e           All error messages

   i           Status messages

   m           Out of memory

   p           Terminal properties

   r           Action-specific records

   u           User requests

   v           Verbose output

   w           Nonfatal warnings

For additional information about Setup switches for Microsoft Office 2000, click the article number below to view the article in the Microsoft Knowledge Base:

Q202946 OFF2000: Setup Command-Line Switches for Microsoft Office 2000

For additional information about customizing Office Setup logging options, click the article number below to view the article in the Microsoft Knowledge Base:

Q230861 OFF2000: How to Customize Office Setup Logging Options

WORKAROUND

Use either of the following Setup logging file options to report the specific amount of disk space required:

Use the asterisk character (*) to output all of the logging options, including disk space errors.

Include the letter "o" along with other logging options to report the disk space errors.

To use these options, do either of the following when running Setup for the local workstation:

Change the [Logging] section in the Setup.ini file on the administrative install point to include one of the following:
[Logging]
Type=*

-or-
[Logging]
Type=aceimorpuw

Use the logging options similar to the following example:
\\Server\Share\setup.exe /qn /L* c:\LogFile.txt
-or-

\\Server\Share\setup.exe /qn /Laceimorpuw c:\LogFile.txt

In low disk space situations, using the * (asterisk character) and adding the letter "o", the log file report will return a statement similar to the following:

Disk full: out of disk space -- Volume: 'C:'; required space: 372765 KB; available space: 130592 KB. Free some disk space and retry.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF2000

Keywords : kbsetup kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug