OFF2000: Listing of Errors Installing the Windows Installer
ID: Q229683
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The information in this article applies to:
SUMMARY
This article contains a listing of the error codes and the message text that may occur when installing the Microsoft Windows Installer (Instmsi.exe on Windows 95 or later, and Instmsiw.exe on Windows NT 4.0).
NOTE: Although the error code information in this article can help you diagnose your installation, a number of problems can cause a single error message. Thus, the information in this article is only the first step towards troubleshooting what may be causing the problem. For more information about troubleshooting, please see the "References" section at the end of this article.
MORE INFORMATION
Error code Value Description
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ERROR_INSTALL_USEREXIT 1602 User cancel installation.
ERROR_INSTALL_FAILURE 1603 Fatal error during installation.
ERROR_INSTALL_SUSPEND 1604 Installation suspended, incomplete.
ERROR_UNKNOWN_PRODUCT 1605 This action is only valid for products that are currently installed.
ERROR_UNKNOWN_FEATURE 1606 Feature ID not registered.
ERROR_UNKNOWN_COMPONENT 1607 Component ID not registered.
ERROR_UNKNOWN_PROPERTY 1608 Unknown property.
ERROR_INVALID_HANDLE_
STATE 1609 Handle is in an invalid state.
ERROR_BAD_CONFIGURATION 1610 The configuration data for this product is
corrupt. Contact your support personnel.
ERROR_INDEX_ABSENT 1611 Component qualifier not present.
ERROR_INSTALL_SOURCE_
ABSENT 1612 The installation source for this product
is not available. Verify that the source
exists and that you can access it.
ERROR_PRODUCT_
UNINSTALLED 1614 Product is uninstalled.
ERROR_BAD_QUERY_SYNTAX 1615 SQL query syntax invalid or unsupported.
ERROR_INVALID_FIELD 1616 Record field does not exist.
ERROR_INSTALL_SERVICE_
FAILURE 1601 The Windows Installer service could not be
accessed. Contact your support personnel
to verify that the Windows Installer
service is properly registered.
ERROR_INSTALL_PACKAGE_
VERSION 1613 This installation package cannot be
installed by the Windows Installer
service. You must install a Windows
service pack that contains a newer version
of the Windows Installer service.
ERROR_INSTALL_ALREADY_
RUNNING 1618 Another installation is already in
progress. Complete that installation
before proceeding with this install.
ERROR_INSTALL_PACKAGE_
OPEN_FAILED 1619 This installation package could not be
opened. Verify that the package exists and
that you can access it, or contact the
application vendor to verify that this is
a valid Windows Installer package.
ERROR_INSTALL_PACKAGE_
INVALID 1620 This installation package could not be
opened. Contact the application vendor to
verify that this is a valid Windows
Installer package.
ERROR_INSTALL_UI_
FAILURE 1621 There was an error starting the Windows
Installer service user interface. Contact
your support personnel.
ERROR_INSTALL_LOG_
FAILURE 1622 Error opening installation log file.
Verify that the specified log file
location exists and is writable.
ERROR_INSTALL_LANGUAGE_
UNSUPPORTED 1623 This language of this installation package
is not supported by your system.
ERROR_INSTALL_PACKAGE_
REJECTED 1625 This installation is forbidden by system
policy. Contact your system administrator.
ERROR_FUNCTION_NOT_
CALLED 1626 Function could not be executed.
ERROR_FUNCTION_FAILED 1627 Function failed during execution.
ERROR_INVALID_TABLE 1628 Invalid or unknown table specified.
ERROR_DATATYPE_MISMATCH 1629 Data supplied is of wrong type.
ERROR_UNSUPPORTED_TYPE 1630 Data of this type is not supported.
ERROR_CREATE_FAILED 1631 The Windows Installer service failed to
start. Contact your support personnel.
ERROR_INSTALL_TEMP_
UNWRITABLE 1632 The temp folder is either full or
inaccessible. Verify that the temp folder
exists and that you can write to it.
ERROR_INSTALL_PLATFORM_
UNSUPPORTED 1633 This installation package is not supported
on this platform. Contact your application
vendor.
ERROR_INSTALL_NOTUSED 1634 Component not used on this machine.
ERROR_INSTALL_TRANSFORM_
FAILURE 1624 Error applying transforms. Verify that the
specified transform paths are valid.
ERROR_PATCH_PACKAGE_
OPEN_FAILED 1635 This patch package could not be opened.
Verify that the patch package exists and
that you can access it, or contact the
application vendor to verify that this is
a valid Windows Installer patch package.
ERROR_PATCH_PACKAGE_
INVALID 1636 This patch package could not be opened.
Contact the application vendor to verify
that this is a valid Windows Installer
patch package.
ERROR_PATCH_PACKAGE_
UNSUPPORTED 1637 This patch package cannot be processed by
the Windows Installer service. You must
install a Windows service pack that
contains a newer version of the Windows
Installer service.
ERROR_PRODUCT_VERSION 1638 Another version of this product is already
installed. Installation of this version
cannot continue. To configure or remove
the existing version of this product, use
Add/Remove Programs on the Control Panel.
ERROR_INVALID_COMMAND_
LINE 1639 Invalid command line argument. Consult the
Windows Installer SDK for detailed command
line help.
ERROR_SUCCESS_REBOOT_
REQUIRED 3010 A reboot is required to complete the
install. This does not include installs
where the ForceReboot action is run. Note
that this error will not be available until
future version of the installer.
REFERENCES
This article is only intended as a general error reference. For more information about how to troubleshoot specific errors in Office Setup, click the article numbers below to view the articles in the Microsoft Knowledge Base:
Q228658 OFF2000: "Error 1303. The installer has insufficient privileges..." Running Office Setup
Q228592 OFF2000: Error Message: Error 1316 Running Setup for Admin Installation
Q217666 OFF2000: Error 1327 Invalid Drive During Office Installation
Q236427 OFF2000: Error 1402 Running Office 2000 Setup
Q228655 OFF2000: Setup Error 1704 When Installing Office
Q237294 OFF2000: Error 1904 During Office 2000 Setup
Q217648 OFF2000: "Warning 1909. Could not create shortcut" During Setup
Q217662 OFF2000: Error Message: "Error 1925. You do not have sufficient privileges to complete this installation for all users of the machine." Running Setup with /j Switch
Q240335 OFF2000: Error 2336 Caused by Possible File Corruption
Q217714 OFF2000: Setup Appears to Hang Followed by Internal Error 2336 or 2755
Q228668 OFF2000: Internal Error 2343 During Setup
Q235662 OFF2000: Internal Error 2344 When Running Office 2000 Setup
Q236437 OFF2000: Error Message: "Internal Error 2351" or "Internal Error 2355" During Setup
Q220780 OFF2000: Setup Error 2755 with Previous Office Version Installed
Q221374 OFF2000: Internal Error 2893 When Specifying Long Company Name
Q236053 OFF2000: Internal Error 2894 During Office Installation
Q230879 OFF2000: Error Message Log File Always Contains "Internal error 2898: Please contact product support for assistance"
For general information about how to troubleshoot Office errors, click the article numbers below to view the articles in the Microsoft Knowledge Base:
Q238259 OFF2000: Office Stops Responding During Setup: Troubleshooting Steps on Windows 95
Q245226 OFF2000: Troubleshooting Installation from Compact Disc Media
Q200116 OFF2000: Troubleshooting Office Programs Under Windows NT 4.0
Q218853 OFF2000: Troubleshooting Office Kernel32.dll Errors Under Windows 98
Q218873 OFF2000: Troubleshooting Office Kernel32.dll Errors Under Windows 95
Q238012 OFF2000: Office Stops During Setup: Troubleshooting Steps on Windows 98
Q237957 OFF2000: How to Use an Office 2000 Setup Log File to Troubleshoot Setup Problems
Q200375 OFF2000: How to Install Windows 95 to a New Folder
Additional query words:
OFF2000
Keywords : kberrmsg
Version : WINDOWS:2000
Platform : WINDOWS
Issue type :